It only takes minutes to finish it! That way you’ll find out your preliminary eligibility – and the size of the compensation.
Can I claim flight compensation?
You may be entitled to a flight compensation of up to £600 for your disrupted flight. Fill your flight details below and claim now!
What are the EU flight delay compensation rules?
The Sky Delay team enforces the Regulation (EC) No 261/2004 of the European Parliament and of the Council of 11 February 2004. The EC 261/2004 Regulation establishes common rules on compensation and assistance to passengers in the event of flight delays, cancellations and overbooking.
These regulations entitle you to flight delay compensation if:
1. You experienced a flight disruption;
2. Your flight was to, from or within the EU;
3. Your flight disruption was the airline’s fault.
You experienced a flight disruption
Flight disruptions occur when something unusual happens to your flight, making you reach your flight destination later than expected or not at all.
The most common types of disruptions include flight delays, cancellations and overbooking.
With Sky Delay, you can find out instantly if you qualify for flight delay compensation.
Just fill out our short form and we’ll take care of the rest.
Three types of flight delay compensation we cover:
If your flight was delayed, cancelled or overbooked, it is likely you will qualify for compensation.
Filing a claim for delayed, cancelled or overbooked flight takes only 3 minutes
Delayed flight compensation
Time is money – if your flight was late to arrive at the final destination by more than 3 hours, you are eligible for a compensation.
Cancelled flight compensation
Notification is a must – if you weren’t notified of flight cancellation at least 14 days prior, you are eligible for a compensation.
Overbooked flight compensation
A seat must be guaranteed – if you were denied boarding due to overbooking, you are also eligible for a compensation.
When are you entitled to EU flight delay compensation?
If you meet these conditions, Sky Delay can help you get the compensation you’re due
Don’t hesitate in getting in touch if you think you might be eligible.
Your disrupted flight was from or within the EU
Time is money – if your flight was late to arrive at the final destination by more than 3 hours, you are eligible for a compensation.
Your disrupted flight arrived within the EU and was operated by an EU airline
Your flight was operated by an EU-registered carrier and landed at an airport in the EU.
The airline were at fault for the disruption
Last of all, the flight is only eligible for EU flight delay compensation if the airline was responsible for the disruption. List of flight disruptions caused by the airline include operational issues, technical faults with the aeroplane, plane rotation difficulties and other airline-related problems. Here are some examples:
Your disrupted flight was from or within the EU
The flight was not able to arrive on time because of inadequate crew planning by the airline.
Airplane technical issues
The flight disruption occurred because something broke down in the plane and it wasn’t a manufacturing flaw.
Airplane rotation issues
The plane was late to arrive from previous flight to fly your route.
Other
There might be some other airline related issue that disrupted the flight, thus making it eligible for compensation.
How much can I claim?
You may be eligible for up to £600 in EU flight delay compensation.
Filing a claim for delayed, cancelled or overbooked flight takes only 3 minutes
Up to 1500 km
Relatively short hops of up to 1500 km are worth:
£250
From 1500 km to 3500 km
If your flight was from 1500 km to 3500 km long, you may qualify fort:
£400
More than 3500 km
If your flight was over 3500 km in length, your compensation could be as much as:
£600
When are you NOT entitled to flight delay compensation?
There are several circumstances under which the airlines are not responsible for the flight disruption – and the flight is not eligible for flight compensation.
Bad weather conditions
If the weather conditions at either the origin airport or the destination make operating an aircraft unsafe, your disrupted flight is not eligible for compensation.
Airplane manufacturing flaws
When a plane breaks down due to a manufacturing flaw rather than negligent maintenance, it is considered an extraordinary circumstance. Consequently, the flight is not eligible for compensation.
Non-EU flight/operator
If your flight is to EU, but your carrier isn’t registered in the EU then the flight is not considered for compensation.
Late to arrive less than 3 hours
Your flight was delayed, but arrived at the final destination less than 3 hours late.
Flight cancelled more than 14 days prior
Your flight was cancelled but the airline gave more than 14 days’ notice.
Strikes and incidents
Strikes at the airline or the airport, or various other incidents that the airline can’t control can be considered as extraordinary circumstances.
How to claim my compensation?
To claim your flight compensation via Sky Delay follow an easy three-step process:
Submit your claim
We fight for your rights
Our experts will be checking your eligibility in depth, contacting the airlines, working with the authorities and so on.
Non-EU flight/operator
If your flight is to EU, with an EU carrier, we’ll fight for your right to compensation that you are entitled to.
No win – no fee
At Sky Delay, we work under a no win – no fee policy. So, if you experienced a flight disruption, check your flight and find out if you are eligible for EU flight delay compensation – it’s free!
Frequently asked questions
If you can’t find your answer here, contact our team and we’ll respond swiftly.
Regulation (EC) No. 261/2004 does not set any limits or deadlines on the process. Therefore, it can take some time to get your compensation depending on the airline, the complexity of the case and internal regulations of the country.
In the rare event that the case needs to be addressed by authorities or goes to court, the compensation recovery process can take even longer. But we will try to get the compensation as fast as possible.
This also applies to cancelled and overbooked flight compensation.
The type of compensation you should claim depends on the type of disruption you experienced – that could be a delayed flight, cancelled flight or overbooked flight.
The easiest way to find out which compensation you should claim is to simply fill out Sky Delay’s free compensation form. We’ll help you figure out the rest.
Of course!
If you sought compensation independently, but the airlines rejected it, fill in our claim form and provide all the information you have received from the airline – including the reason why your claim was denied.
If we see that the airline had no valid reason to reject your claim, we will take all necessary steps to help you get compensated.
Yes.
The most important details to know are your flight number, the flight reservation number, departure/arrival airports, and the exact date of the flight. These details are usually provided in the confirmation email sent by the airline.
However, not all airlines are satisfied with this, so we would like to ask you to submit your flight documents (tickets, boarding passes, etc.) too. This can be very important in cases when airlines reject the claim: without documentation, we will not be able escalate the matter by going to authorities or courts.