Sky Delay Cookie Policy
Our Sites and Services utilise cookies to differentiate you from other users. This enables us to deliver a positive experience when using our Sites and Services and further improves them. You can choose to reject all or specific browser cookies via your browser settings or receive alerts when websites set or access cookies. However, please be aware that disabling or rejecting cookies may result in certain areas of the website becoming inaccessible or not functioning correctly.
Last updated: 31st January 2023
We use the pieces of information that cookies record to help us improve services for you by, for example:
By remembering your preferences and settings, our cookies help personalise your experience when using our Sites and Services.
Cookies can store information about your browsing behaviour, allowing us to improve our Sites and Services by providing relevant content and offers.
Our cookies can also track performance and analyse usage data, helping us identify and fix issues and improve the speed and functionality of our Sites and Services.
By remembering your past interactions with our Sites and Services, cookies can improve navigation and make it easier for you to find what you are looking for.
How to control and delete cookies
We will not use cookies to collect personally identifiable information about you.
However, if you wish to restrict or block the cookies which are set by our websites, or indeed any other website, you can do this through your browser settings. The ‘Help’ function within your browser should tell you how.
Alternatively, you may wish to visit the AboutCookies.org website which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your machine as well as more general information about cookies.
Please be aware that restricting cookies may impact on the functionality of our website.
If you wish to view your cookie code, just click on a cookie to open it. You’ll see a short string of text and numbers. The numbers are your identification card, which can only be seen by the server that gave you the cookie.
For information on how to do this on the browser of your mobile phone, please refer to your handset’s user manual.
Cookies We Use and Why
Strictly Necessary Cookies
Strictly necessary cookies are a type of cookie that are essential for the proper functioning of a website or service. They allow users to navigate the website and use its features, such as accessing secure areas or filling in forms. These cookies do not collect any personal information, and are typically deleted from the user’s device once the session is ended. Examples of strictly necessary cookies include session cookies, which allow users to carry information across multiple pages within a website, and security cookies, which ensure that the website and its users are protected from malicious activity.
We use these Strictly Necessary cookies to:
Remember things like information you’ve entered on forms
Make sure you connect to the right service on our website when we make any changes to the way the website works.
Cookies we have defined as ‘Strictly Necessary’ cookies will not be used to:
Gather information that could be used to advertise products or services to you.
Remember your preferences or username beyond your current visit.
Accepting these cookies is a condition of using the website, if you prevent these cookies, we can’t guarantee our website will perform as expected during your visit.
Performance Cookies
Performance cookies are used to collect information about how a website is used by its visitors, such as which pages are visited the most, how long users spend on the site, and what type of content is most popular. The information collected by these cookies is used to improve the website’s performance and to enhance the user experience. They do not collect any personal information that could be used to identify individual users, and they do not track the user’s browsing activity on other websites.
We use performance cookies for:
Website optimisation: Performance cookies can help website owners to identify areas of their site that need improvement and optimize the user experience.
User behaviour analysis: These cookies can track user behaviour and help website owners to understand how users interact with their site.
Error tracking: Performance cookies can track and report any errors that occur on a website, allowing website owners to quickly identify and fix any issues.
Load time improvement: By collecting information about how users interact with a site, performance cookies can help website owners to improve page load times, making the site faster and more responsive.
Increased user engagement: By providing a better user experience, performance cookies can increase user engagement and help to keep users coming back to the site.
Functionality cookies
Functionality cookies are used to enhance and personalise the user experience on a website or application. They allow a website to remember the choices and preferences a user has made, such as language, region, font size, and other settings. This enables the website to provide a customised experience, without requiring the user to repeatedly input the same information. These cookies also enable the website to provide enhanced features such as saved search results, saved items in shopping carts, and other saved preferences. They are used to enhance the overall user experience, making it more convenient and efficient for users to interact with the website or application. We use Functionality cookies to:
Remember settings you’ve applied such as layout, text size, preferences and colours.
Remember if we’ve already asked you if you want to fill in a survey or review.
Show you when you’re logged in to the website.
Cookies defined as ‘Functionality’ will not be used to target you with adverts on other websites.
Preventing these cookies may mean we can’t offer you some services and will reduce the support we can offer you. It’s also possible that preventing these cookies will stop us remembering that you didn’t want a specific service.
For example, social media sharing cookies apply when you share our content on a social network such as Facebook or Twitter.
Targeting/marketing cookies
We have relationships with carefully selected and trusted marketing suppliers. Targeting/marketing cookies are used to show advertisements that are relevant and engaging to the individual user, and therefore more valuable to publishers and third-party advertisers. They collect information about an individual’s browsing habits and preferences, and are used to track users across websites with the goal of displaying ads that are most likely to be of interest to them. The use of targeting/marketing cookies helps companies to understand their audience, optimise advertising campaigns, and increase the chances of generating sales or leads. By showing more relevant ads, companies can reduce the number of unwanted or irrelevant ads, which in turn can improve the user experience and reduce the number of ad-blockers.
Preventing these cookies may stop us from offering you some services. All of these cookies are managed by third parties.