Sky Delay Terms And Conditions
Terms and Conditions
1. Copyright
1.1. The copyright to the content, design, and any listing in this website is owned by Lead Genera Limited (“we” or “us”) except for any downloadable reproduced case reports, to which the terms below do not apply. You may print and download extracts from this site on the following conditions:
1.2. This site’s documents and graphics are for personal or internal business use. You can view, print, and save them for personal viewing or internal sharing. Distributing, selling, or using them for profit is prohibited. However, if you’re using them as part of professional advice, you can share extracts with third parties, but the source must be credited in all copies.
1.3. You must not reproduce or store any part of this website or include it in any public or private electronic retrieval system or service.
2. Access to website
2.1. While we try to ensure that this site is normally available 24 hours a day, we will not be liable for loss if, for any reason, the site is unavailable for any period of time.
2.2. Access to this site may be suspended temporarily or permanently and without notice.
2.3.Some sections of this website may have password protection (“protected areas”). If we provide you with a username and password, you must:
Keep the information secure and not share it with anyone outside your family.
Promptly inform us if anyone within your family is no longer authorised to access the website on your behalf. Provide us with the usernames and passwords they have access to.
2.4. The use of any password or username allocated to you is your sole responsibility. We will not be responsible for any loss caused by authorised or unauthorised use or misuse of this website by anyone using your username or password
2.5. While we try to ensure that this site is normally available 24 hours a day, we will not be liable for loss if, for any reason, the site is unavailable for any period of time.
2.6. This website includes links to external sites, allowing you to leave the site. We don’t have control over these linked sites and aren’t responsible for their content, updates, or accuracy. The third-party operators of these sites are accountable for complying with relevant laws. We don’t take responsibility for errors, omissions, or inaccuracies in their material, or any webcasting or transmission received from these linked sites. These links are provided for convenience only and do not imply endorsement of the site by us.
2.7. We’ll make efforts to keep any communication or data you provide to us secure and confidential, but internet communications can’t be fully guaranteed to be secure or confidential. We can’t be held responsible for any breach of security or confidentiality during transmission to us or onward transmission to any insurer or third party, and any resulting loss.
2.8. Where without charge we modify your software or hardware in order to assist your communications with us (whether via this website or otherwise) or to improve the functionality of your software, we will not be responsible for any loss you suffer as a result, and it will be entirely your responsibility to check and verify the functioning of all such hardware and software following modification.
3. The Information on this Website
3.1. The information on this site is provided at no cost and is not intended as financial, legal, or other professional advice regarding the products or any other matter. You should conduct your own research and assessments before taking any action based on the material here. If you need expert advice, consult a relevant professional.
3.2. We try to ensure that the information on this site is correct, but we do not give any express or implied warranty as to its accuracy. We do not accept any liability for error or omission or loss from the use of this site, or any material contained in it, or from any action or decision taken or not taken as a result of using this site or any such material.
4. The Interactive Services on this Website
4.1. For the interactive services on this website, such as online flight delay information, we’ll try to keep the information accurate. However, accuracy can’t be guaranteed, and we won’t be responsible for any loss you may incur from accessing this information.
4.2. By completing and submitting our form you consent to instruct our approved legal representative (Skycop, Dariaus ir Gireno St. 21A, Vilnius, the Republic of Lithuania) to present a claim to the airline on behalf of the passengers listed above which could include issuing proceedings. You understand that they work on a no-win-no-fee basis, which means if they aren’t successful you won’t have to pay anything. When they do recover compensation from the airline they will deduct their fees.
5. Fee Structure
5.1. No fee for submission of the Claim. Skycop pursues the Claim free of charge and does not charge anything if the Flight Compensation is not recovered from the flight operating carrier (airline).
5.2. If the Claim is successful and the Flight Compensation received, the agreed part of the Flight Compensation will be deducted from the Flight Compensation paid by the airline.
5.3. Skycop remuneration: https://www.skycop.com/price-list/
5.4. Legal Proceedings
If settlement agreement with the airline is not reached or in other cases, when the Flight Compensation recovery process would be more effective and (or) quicker, Skycop will initiate Legal Proceedings and will be entitled to the increased remuneration in order to cover additional costs of the Legal Proceedings (e.g. court fees, translation costs, attorney fees, administrative costs).
5.5. Skycop remuneration in the case of Legal Proceedings:
In the case of all flights of 1 500 km or less, where the Client is entitled to a Flight Compensation of 250 EUR, Skycop remuneration is 125 EUR, including applicable VAT.
In the case of all intra-Community flights of more than 1 500 km, and for all flights between 1 500 km and 3 500 km, where the Client is entitled to a compensation of 400 EUR, Skycop remuneration is 200 EUR, including applicable VAT.
In the case of all flights not described above, where the Client is entitled to a compensation of 600 EUR, Skycop remuneration is 300 EUR, including applicable VAT.
In the cases where the Client is entitled to a different amount of the Flight Compensation, Skycop remuneration will be 50% of the received Flight Compensation, including applicable VAT.In the cases where the Client is entitled to a different amount of the Flight Compensation, Skycop remuneration will be 50% of the received Flight Compensation, including applicable VAT.
6. General Terms and Definitions
6.1. By accessing any part of this site, you will be deemed to have accepted these terms in full.
6.2. In these Terms and Conditions the following definitions apply:
“we”, “us” or “our” means Lead Genera Limited or belonging to it.
“you” or “your” means you, your partnership, Limited Liability Partnership, Limited Company or other business organisation, and its partners, members and directors, and its employees consultants and self-employed individuals within its control.
“loss” means any damage (including, without limitation, damages for loss of business or loss of profits, reputation or goodwill) arising in contract, tort or otherwise
“Skycop” means a legal entity (UAB Skycop.com, legal entity code 304423851, registered address at Dariaus ir Girėno str. 21A, Vilnius, Republic of Lithuania), operating a platform designated for securing compensation of air passengers for delayed, cancelled and/or overbooked flights.
6.3. These terms are governed by and interpreted in accordance with English Law. Any dispute will be subject to the sole jurisdiction of the Courts of England and Wales.